Ready to enter the Casumoverse?

100% Bonus up to €500 and 120 Free Spins in Book of Dead

Als Willkommensbonus verdoppelt Casumo deine erste Einzahlung in Höhe von bis zu 500€ und zusätzlich erhältst du 20 Freispiele bei Registrierung und 100 Freispiele bei der ersten Einzahlung. Boni müssen 30 Mal umgesetzt werden. • Glücksspiel kann süchtig machen. Weitere Info und Hilfe unter www.bzga.de

Ready to enter the Casumoversum?

100% bonus of up to €500 and 120 free spins in Book of Dead

As a welcome bonus, Casumo doubles your first deposit of up to €500 and you also receive 20 free spins on registration and 100 free spins on the first deposit. Bonuses must be wagered 30 times. • Gambling can be addictive. More info and help atwww.bzga.de

Explore the Casumoverse the same, but different...

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Automagical
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Slotsational
Races

Spin the slots, race the reels, win cash prizes every day
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Casumo Jackpots in play.
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Why Casumo?

An award winning casino with fantastic features|| |342

Bis an die Zähne ausgezeichnet

There's just no more room in the trophy cabinet. We keep them in our mouths now.

Fast Payouts

Super Fast Transactions: You won it, you want it, you get it.

No trouble

Our secure payment systems are second to none.

Friendly service

Our Casumo Ambassadors are here to help, live chat is available 7 days a week from 8am to 1am.

Casumo Terms and Conditions
1. General

1.1. The Terms and Conditions govern the use of the Games through the Website(s). These Terms and Conditions, the Game Rules and any document referred to in them and any guides or rules posted on the Website constitute the agreement and understanding between the parties and govern the contractual relationship between them. You are kindly asked to read these terms and conditions carefully and make sure you understand them. If you do not agree with their content, please stop using the website. We also recommend that you familiarize yourself with Our Privacy Policy.

1.2. Casumo Services Limited is a company incorporated under the laws of Malta with company number C55663 and its registered office at The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta ("We").

1.3. Wir sind in Malta lizenziert und werden von der maltesischen Glücksspielbehörde (Malta Gaming Authority – „MGA“) reguliert, um unter der Lizenz-Referenznummer MGA/CRP/217/2012, gültig bis zum 4. September 2027, Glücksspieldienste des Typs 1 und Typs 2 anzubieten.

1.4. The Games available on the Website are provided by the following Game Providers, who are licensed and regulated by the MGA under the following Service Provider Licenses:

  1. Games offered by Greentube Malta Limited are licensed under license number MGA/B2B/120/ 2006.
  2. Games offered by Evolution Gaming Malta Limited are offered under license number MGA/B2B/187/2010.
  3. Games offered by Microgaming Europe Limited are offered under license number MGA/B2B /139/2007.
  4. Games offered by Play'n Go Malta Limited are offered under license number MGA/B2B/225/2012.
  5. Games offered by Relax Gaming Limited are offered under License number MGA/B2B/246/2013.
  6. Games offered by Yggdrasil Gaming Limited are offered under license number MGA/B2B/230/2012.
  7. Games offered by Thunderkick Malta Limited are offered under license number MGA/B2B/248/2013.
  8. By Ne t Ent Malta Limited are offered under license number MGA/B2B/109/2004.
  9. Games offered by Red Tiger Malta Limited are offered under license number MGA/CRP/480/2021.
  10. By IGT M.C. Limited games are offered under license number MGA/B2B/168/2007.
  11. Games offered by Oryx Gaming Limited are offered under license number MGA/B2B/298/2015.
  12. By Games offered by NYX Digital Gaming Malta Limited are offered under license number MGA/B2B/112/2004.
  13. Games offered by Casumo Games Limited are offered under license number MGA/B2B/440/2017.
  14. Games offered by Edict Malta Limited are offered under license number MGA/B2B/336/2016.
  15. Games offered by Kambi Malta Limited are offered under license number MGA/B2B/185/2010.

1.5. Certain games or categories of games may not be available in certain territories.

1.6.1. In this document, Casumo Services Limited will be referred to as "Casumo", "We", "Us" or "Our" and the Player and the nominee account holder will be referred to as "You", "Your", "User" or “the Player” referred to where and when relevant

1.6.2. “Game” or “Games” refers to slot machines, sports betting and other games offered by Us through the Website

1.6.3. “Terms and Conditions” means the terms and conditions contained in this text, as may be updated from time to time

1.6.4. “Website” or “Websites” refers towww.casumo.deand downloadable applications licensed to Us or owned by Us when accessed via a platform or a device is accessed;

1.6.5. "Party" refers to either Us or the Player and "Parties" refers to both Us and the Player

1.6.6. "Privacy Policy" refers to the document of the same name published on the Website, which may be updated from time to time.

1.6.7. "Game Rules" means the rules applicable to specific games published on the Website, which may be updated from time to time.

1.6.8. “Agreement” means the Terms and Conditions, Game Rules, Bonus Terms and Conditions and any guidelines or rules uploaded to the Website or otherwise communicated to Players, as may be updated from time to time

1.6 .9. “Account” refers to the Player's account with Us

1.6.10. “Group Company” in relation to Us includes each parent company and Us subsidiary and each subsidiary of Us parent company.

1.6.11. “Software” refers to software owned or licensed by Us.

1.6.12. "Bonus Terms and Conditions" refers to the document of the same name published on the Website, which may be updated from time to time.

1.6.13. “Our email address” refers to “[email protected]

1.6.14. The Responsible Gaming page refers to the "Play Okay" section of the website.

1.7. The version of the Terms and Conditions is currently version 3.5 and was last updated on 04 August 2021. It is valid until a new version is posted on the website and accepted by the player.

1.8. You must read and understand these Terms and Conditions in their entirety before registering for an Account with Us. If you do not agree with any part of the Agreement, do not use or continue to use the Sites.

1.9. These terms and conditions come into effect when you register and confirm your registration details in the registration process on the website. By registering for an Account with Us, you confirm that you have read and understand these Terms and Conditions.

1.10. By using any of the websites, you indicate that you have accepted and agreed to the terms of the Agreement.

1.11. We reserve the right to change the Agreement at any time for any reason, including to comply with applicable laws, regulations and other regulatory requirements. Whenever a material change is made to the Terms and Conditions, We will notify You by posting a notice on the Website upon registration for the Account and prior to the Terms becoming effective. You must then confirm your agreement with the content of the updated terms and conditions. Revisions will be effective immediately upon upload to the Website and acceptance by the player. If you do not agree to the updated terms and conditions you will no longer be able to play on the site but you will be able to withdraw your deposits. Full terms and conditions are always available on the website home page. It is always recommended that you review the terms and conditions from time to time to ensure you agree with them. All versions are dated in accordance with Clause 1.7.

1.12. It is your sole responsibility to review the Agreement, including the specific game rules for each game you wish to participate in, each time you play to stay up to date with any changes. You can easily see if these terms and conditions have changed by referring to the version number and date set out in clause 1.7. In addition, it is always advisable to regularly, and in any case not less than once a month, review the agreement and all the rules of the games in which you participate, so as not to forget their content.

1.13. You know and agree to be bound by the Agreement as amended from time to time and are deemed to have read, understood and agreed to its contents. We also recommend that you familiarize yourself with our privacy policy.

1.14. These Terms and Conditions are published in English and may also be published in a number of other languages. All language versions reflect the same principles. In the event of any inconsistency between the English language version and the non-English language version of these Terms and Conditions, the version which is most advantageous to the player shall prevail.

1.15. According to the racing betting and lottery law in Germany, all bets on the offered virtual slot machines are subject to a stake tax of 5.3%. Please note that you will be charged an additional amount equal to 5.3% of your chosen stake, rounded up to the nearest whole number of cents. The amount of the stake and the amount of the additional tax are immediately and automatically reflected in your balance and are also clearly visible in the transaction history

2. Your Obligations

2.1. You may only open one account on our website. We reserve the right to close additional accounts.

2.2. If for any reason You open or attempt to open more than one Account, We may, in Our absolute discretion, suspend or close any or all of Your Accounts. We may also, at our sole discretion, void any bets placed on any of your accounts. Should We decide to leave an Account open, this will be the first Account you have opened with Us and any remaining deposits will be transferred there. We will deduct an administration fee of 10% (minimum amounts set out below) for each additional account you open and any other deduction that may apply in accordance with the provisions of these Terms and Conditions. In such cases, the administrative fees will be at least thirty euros (€30) or their approximate equivalent in the currency of the territory where you reside.

2.3. You represent that you are over the age of 18 or such higher age as may be required in your jurisdiction of residence under the laws applicable to you. You are solely responsible for knowing whether online gaming is legal in your country of residence. It is a criminal offense to play underage.

2.4. You are solely responsible for your account information. This includes, in particular, the username and password and/or other means of accessing your account via the relevant website. If there is any suspicion that such information might have been compromised, You must inform Us and take appropriate measures to prohibit or prevent any unauthorized access to any part of Your Account or funds.

2.5. You must use the Games on your behalf and not on behalf of any other person or entity. Only an individual can hold an Account with Us. For clarity, corporate accounts are not permitted. In addition, You shall not allow any other individual to access and/or use Your account with Us or accept any prize or access to and participate in any of Our Services. You understand that you will be fully liable for any losses incurred by any third party on Your Account and You are required to notify Us immediately if You suspect that a third party has gained access to Your Account and You are committed to give Us full assistance in Our investigations into this matter.

2.6. You are participating in the Games strictly in your own solely non-professional capacity for recreational and entertainment purposes.

2.7. You are aware that the right to access and use the website and the products offered there could be considered unlawful in certain countries. We are not able to verify the legality of each individual jurisdiction and as a result you are responsible for determining whether Your access to and use of Our Website complies with applicable law in Your country and you represent to Us that gambling in is not unlawful in the territory in which you are located. We prohibit individuals located in certain jurisdictions (including transient visitors) or residents of certain jurisdictions. For the avoidance of doubt, accessing and logging in from countries not appearing in the drop-down options available at the login stage is strictly prohibited. In addition, You should not use the Services of Us if You are a resident of any of the following countries and/or territories: Afghanistan, Aland, Albania, Algeria, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bhutan, Bonaire, Sint Eustatius and Saba, Bolivia, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon , Cape Verde, Central African Republic, Chad, China, Christmas Island, Cocos Islands (Keeling Islands), Colombia, Comoros, Congo, Democratic Republic of Congo, Cook Islands, Ivory Coast, Croatia, Curaçao, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica , East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories Toria, Gabon, Gambia, Ghana, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guernesey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Holy See (Vatican City), Hong Kong, Hungary, Indonesia, Iran , Iraq, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Kyrgyzstan, Lao People's Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, Macao, Macedonia, Maldives, Marshall Islands, Martinique , Mauritania, Mayotte, Micronesia, Moldova, Montenegro, Montserrat, Morocco, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea (People's Republic of Korea), Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territory, Panama, Paraguay, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, St. Barthélemy, St. Helena, Ascension & Tristan da Cunha, St. Kitts and Nevis, St. Lucia , St. Vincent and the Grenadines , Samoa, Saint Martin, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia (Republic of Serbia), Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Slovenia, Somalia, South Georgia and the South Sandwich Islands, South Korea (Republic of Korea), South Sudan, Spain, Sri Lanka, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Tunisia , Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U. S.), Wallis and Futuna Islands, Western Sahara, Yemen, Zimbabwe, United States of America (and their dependencies, military bases and territories).

2.8. You are not permitted to transfer funds from your account to other players or receive funds from other players into your account. Our accounts are non-transferrable and players are prohibited from selling, transferring or acquiring accounts from other players.

2.9. As the Account Holder, you are responsible for providing Us with the correct Personal Data. Consequently, You agree that all information You give Us, such as but not limited to address and email address, is complete and true during the term of the Agreement and You will notify Us promptly should such information change . Should We become aware that You have failed to provide Us with correct information, We reserve the right to suspend and/or close Your Account and confiscate any funds therein.

2.10. You can only participate in any game offered on our websites if you have sufficient funds in your account for such participation.

2.11. You may not use funds that are tainted or associated with anything illegal, and in particular funds derived from any illegal activity or source. In addition, We reserve the right to ban a Player, close an Account and confiscate all funds therein if the Player is reasonably suspected of engaging in fraudulent activity, which may include, but not limited to, the use of stolen or counterfeit credit cards or account numbers, chip dumping, forgery of documents, dating for fraudulent purposes and the entry or submission of data or documents that are forged, stolen or otherwise misappropriated.

2.12. You are solely responsible for complying with all reporting procedures relating to the payment of any taxes and/or other charges that may be levied on any winnings you receive from Us, if and where applicable.

2.13. With respect to depositing and withdrawing funds into and from your account, you acknowledge that you will only use credit cards and other financial instruments that are valid and issued by legitimate institutions and owned by you. We reserve the right to prohibit the use of corporate credit cards.

2.14. You know and acknowledge that by playing the Games offered by Us you run the risk of losing money deposited into Your Account. If you do not agree with this, please stop using the website.

2.15. You represent that you will not be engaged in any fraudulent, collusive, fixing or otherwise unlawful activity relating to your or any third party's participation in the Games and you will not employ any software-assisted method or technique or hardware device for your participation in the Games. We hereby reserve the right to close Your Account, void any bet and then confiscate any funds should We suspect such conduct.

2.16. You may use Our Sites and Products for your own personal use at your leisure in accordance with the Agreement and in compliance with all laws, rules and regulations, if and where applicable.

2.17. You will be polite to other players using the Sites and to Support Personnel employed by Us and avoid rude or obscene language. Failure to comply with these Terms and Conditions and the Game Rules will not be accepted under any circumstances.

2.18. As part of Your use of Our Website, We offer You the availability of live chat through which You may communicate with Our customer service representatives. All conversations are recorded. Offensive or offensive language will not be accepted. Use of chat should be strictly related to Our Services and any related inquiries.

2.19. You will not access games that are not available in your region. In addition, when navigating our website, you must not mask your IP address by using a VPN, proxy or otherwise.

3. Your Account

3.1. In order to be able to place bets and deposit funds, You must first register personally with Us and open an Account.

3.2.1. You may only have one Account with Us at any one time and must register it in your person. You may not apply for or open an account unless you are acting as principal and are acting on behalf of or for the benefit of another person. Should you attempt to open more than one account, any betting accounts you attempt to open may be suspended or closed and any bets or bonuses may be void. At Our absolute discretion and in the event that We should believe that multiple Accounts have been opened as a result of genuine error, We may agree to credit the first Account to You with the balance(s) remaining in Your remaining Account(s). that you have opened with Us. Should We have reasonable grounds to believe that fraud has been committed or attempted, We reserve the right to revoke any related transaction, bonus or other promotion, without prejudice to any other action or remedy We may be entitled to In these Terms and Conditions, any reference to 'cheating' shall be construed as including 'abuse of bonuses'. Bonus abuse includes but is not limited to opening more than one account in order to qualify for an additional bonus or benefit.

3.2.2. Only one account, IP address and computer are allowed per household. Should two or more Users share the same household, same IP address and same computer, We must be informed of the respective account holders.

3.3. You must provide all mandatory information requested in the Registration Form and You are solely responsible for ensuring that the information You give Us is true, complete and accurate. You are hereby informed that We will carry out verification procedures and Your Account may be blocked from access or closed if We suspect that You have provided Us with false or misleading information. You must inform Us of any updates and keep the mandatory information provided for in the Registration Form up to date in the event that such information changes.

3.4. If You become aware that You have more than one registered Account, You must notify Us immediately. Violation could result in suspension of access to your account.

3.5. As part of the registration process, you must choose your username and password for your login to the website. You are solely and exclusively responsible for ensuring that your login details are kept secure. You may not disclose your login information to anyone. We shall not be liable for any misuse or abusive use of your account by any third party as a result of your disclosure of your login credentials to a third party, whether intentional or accidental, whether active or passive.

3.6. We reserve the right, at any time and for any reason, to conduct background checks on any Player and to request all relevant documentation including (but not limited to) investigations into the Player's identity, credit checks conducted on the Player, or requests for the player's personal history. The basis for these investigations will depend on the specific case but could include verification of the player's credentials such as name, address and age, occupation, verification of the player's financial transactions, their financial status, the origin of their income, the source including (but not limited to) funds and/or gaming activity. We are under no obligation to inform the player that an investigation is being conducted. These activities may include the use of dedicated third party companies to conduct these investigations as needed. We may, in our sole discretion, decide to close the player's account and withhold all funds in that account on the basis that this investigation leads to an adverse or uncertain conclusion.

3.7. We reserve the right, in Our sole discretion and without explanation, to suspend or close any Player Account at any time where We believe that continuing to do business with You may adversely affect Our licensing and general legal obligations .

3.8. We reserve the right, in Our sole discretion and without explanation, to refuse or close an Account, but without prejudice to any rights we may have under law, any contractual obligations entered into by Us will be performed accordingly.

3.9. Sie verstehen und erklären sich damit einverstanden, dass Wir betrügerische Spieler und Spielerabsprachen strengstens verbieten. Sollten Wir den gerechtfertigten Verdacht haben, dass ein Betrug oder eine Verabredung zu betrügerischem Handeln stattgefunden hat, behalten Wir Uns das Recht vor, jede Wette für ungültig zu erklären, von der Wir den Verdacht haben, das sie infolge dieses Verhaltens eingegangen wurde und/oder alle Geldmittel auf Ihrem Konto einzuziehen und Ihr Konto zu schließen. Darüber hat jeder Spieler, der gerechtfertigte Gründe für den Verdacht hat, dass ein anderer Spieler einen unfairen Vorteil durch Betrug oder eine Verabredung zu betrügerischem Handeln ausnutzt, den Verdacht durch das Senden einer E-Mail an Uns zu melden.

3.10. We do not permit the use of any robotic, automated, mechanical, electronic or other device to make automated decisions in any game or wager on our websites, whether such use is attempted or influenced by you or any third party. Should We have reasonable suspicion that such a device is being used on the Websites, We reserve the right to void any bet which We suspect may have been made by such a device and any customer of to exclude from any advertising campaign or competition if We suspect that such a device has been used there. You are also prohibited from using any outside resource designed to give a player an illegal advantage. These Prohibited External Resources may include, but are not limited to, third-party software applications and databases, as well as websites, web-based databases, subscription services and the assistance of another person, whether or not that person is also an account holder with Us, include. We may also suspend the account in question pending an ongoing investigation into the matter and close the account at our discretion. We consider the use of these devices to be tantamount to cheating and reserve the right not to refund any amount held in the Account at the time of termination and to terminate any pending Games.

3.11.1 . Should you wish to close your account, you can do so at any time, either by requesting closure on the Responsible Gaming page or by emailing Our Customer Support. Any funds in the account will be returned to you. The effective closure of the account will be equivalent to the termination of the agreement, however all obligations already made will be fulfilled.

3.11.2. If the reason for the account closure is related to concerns about possible gambling addiction, the player must state this. A Player who closes an Account for gambling addiction must not open or attempt to open a new Account with Us or any other company in our group. We shall not be liable for any direct or indirect consequential loss should an individual be successful in opening a new account. We reserve the right to close any Account opened in violation of this Rule at any time.

3.12. All communications between the Account Holder and Us will be recorded for compliance, accounting and financial regulation purposes. If a Player Account is closed, related information about the account will be retained for between five (5) and ten (10) years from the date of account closure, depending on the activity on the account. Following a self-exclusion, this information will be retained in relation to the Account for a period of seventy-five (75) years. This information includes player name, address, phone, email and account transaction details.

3.13. We have the right to engage payment solution providers to trade, receive and/or pay funds on Our behalf.

3.14. You must not apply to open an Account or to use any of our Services if you or any member of your household are or have been within the past two years an employee of Us or any company in our group. For the purposes of this Clause, “Employees” includes third party contractors such as licensors, software suppliers, developers or partners and anyone associated with Us in any way.

3.15. We do not offer services to players who are identified as Politically Exposed Persons (PEP). If at any time you are identified as a PEP, your account will be closed and the remaining real money amount returned (subject to general regulatory obligations). If you do not agree with our determination of your PEP status, please contact Us.

3.16. Account Timeouts

Account Holders may wish to take a break from playing with Us for reasons unrelated to managing the gaming experience and spending. In such cases, you can set a "time out" in your account. Your time off may not exceed six (6) months. Should you wish to set a time-out on your account, you can either set the time-out yourself by visiting the Responsible Gaming page or by emailing our Customer Support. Please note that if you should close your account for a time-out, we may permit you to re-open your account prior to the end of the time-out. Should you wish to take a break from gaming in general, please refer to Section 7 of these Terms and Conditions.

4. Funding Your Account

4.1. When you open an Account, We require that you make a minimum deposit before you can bet or play. We will assign minimum and maximum deposit levels as specified in the "Deposits" section of the website. You acknowledge that you can only wager or play with the amount of Approved Funds held in your Account. Consequently, if you wish to participate in the games, you must deposit funds into your account. You can deposit money online at any time using your debit or credit card, e-wallet, prepaid voucher or by bank transfer. Cash or checks are not an accepted method of payment. Deposit methods and average processing time may vary depending on certain factors such as territory and currency.

4.2. By depositing funds into Your Account, You instruct Us, and We agree to hold them, together with any winnings, for the sole and specific purpose of using them to (i) place gaming stakes; and (ii) pay any fees or costs you may incur in connection with using our Services. We may charge assigned fees for processing deposits. Should such fees arise, they will be visible during the deposit process and can also be viewed in the Deposits section of the website.

4.3. Funds will always be deposited into your Account through a financial institution or payment service provider using the methods specified on the Website, as may be re-specified from time to time. Procedures, transit times, availability and the duration of the transactions may vary depending on the time, the country and the financial institution used. Details of the timing of withdrawals in relation to the payment method used are available on the relevant pages of the website and these may be updated from time to time.

4.4 Funds deposited will be in the account within a reasonable time after the Confirmation of deposit made available unless further verification procedures are required as specified in Clause 4.5.

4.5. We reserve the right to use additional procedures and means to verify Your identity (Know Your Client) both before and after effecting deposits into Your Account.

4.6. If We mistakenly credit Your Account with funds that do not belong to You, whether as a result of technical error, human error or otherwise, the funds will remain Our property and will be remitted from Your Account to Us. We also reserve the right to freeze and withhold any funds credited to Your Account in error and set off any subsequent winnings owed to You against them. If, before We became aware of the error, You have withdrawn funds which do not belong to You, the funds paid in error constitute a debt which You owe Us, without prejudice to any other remedy and action which We may have at law. In the event of an incorrect crediting, you are obliged to notify our customer support immediately by email.

4.7. You will only use debit or credit cards and other financial instruments that are valid and lawfully associated with you.

4.8. The minimum deposit requirements applicable to each deposit method are detailed in the "Deposits" section of your account.

4.9. It is unlawful to deposit funds from ill-gotten means. In accordance with Our Anti-Fraud Policy, We reserve the right to pay out part or all of any requested withdrawal using the same payment method used to make one or more deposits. We further reserve the right to pay any requested withdrawals directly to Your bank account.

4.10. In the event that Your Account is in a currency other than Euros (the "Alternate Currency"), We or the applicable third party may convert the amount of Your Deposit into Euros prior to being charged to Your Payment Account. Any funds you withdraw from your account will be sent to you in the alternative currency. This may occur following a conversion from Euros to the Alternative Currency by Us or the applicable third party provider. Please note that all exchange premiums are to be paid by the player.

4.11. We have a quick deposit feature that allows you to make quick and secure deposits while playing. This feature is only available to customers using either credit or debit cards or Skrill as their deposit method. Customers shall use this feature responsibly.

4.12. Deposits into your account should be commensurate with gaming experience and betting levels. If, in Our discretion, there is a suspicion of abuse (e.g. if a deposited amount has not been wagered or used for a reasonable level of play and the User then makes a withdrawal request in respect of that deposited amount, or if We suspect that you have exchange rate fluctuations abuse or obtain financial gain through arbitrage), We reserve the right, without any warning and notification, in Our absolute discretion, to cancel, in whole or in part, any deposit and/or withdrawal, balance or charge incurred in connection therewith , withdraw and/or withdraw funds held in the User's account, confiscate funds including winnings and close the account indefinitely. We further reserve the right to request and obtain satisfactory proof of deposit and additional copies of personal identification and other documents as may be required at any time during the life of the Account and in such cases prior to processing any withdrawal request, processing such request is entirely at Our discretion. In cases where We are not satisfied with the documentation submitted, We may cancel the withdrawal and return the funds to the Account or confiscate the funds and suspend the Account indefinitely.

4.13. You agree that funds deposited into your account may only be used to play the games found on our websites. We may suspend or close Your Account if We reasonably suspect or have reason to believe that You are depositing funds without intending to place any wagers. In such circumstances, We may also report this to the relevant authorities.

4.14. We do not grant credit for the use of Our Services.

4.15. If a Chargeback Request has been received in relation to Your Account, We may contact You as the registered Account Holder to obtain confirmation of Your identity, documentation or explanations regarding the Chargeback. Reminders may be sent should the requested information not be received. Administration Fees may apply and Your Account balance may be reduced in the event of any unreasonable chargebacks, cancellations or other charges We are required to bear in relation to Your Account. You acknowledge that We have the right to suspend an Account if We receive a Chargeback Request in respect of that Account. Please note that any remaining funds held in an Account that has been suspended due to a Chargeback Request may be retained by Us.

5. Payouts

5.1.1. Withdrawal options are clearly stated on the websites and may differ depending on the territory where the player resides.

5.1.2. Withdrawals will be made to your bank account or other withdrawal methods available to you and selectable from on the Withdrawals pages and/or selected by Us. Whenever possible, We will pay out Your withdrawals using the same method that You used for your deposits. Withdrawals can only be made in the name of and to the account holder of record. We reserve the right to void withdrawals, either to enforce closed loop or to force the customer to withdraw via a specific withdrawal method.

5.2. It will not be possible to withdraw funds marked as "bonus money" or funds stuck in an abandoned game. Please see Our Bonus Terms and Conditions.

5.3. Funding a bet over the internet may be illegal in the area in which you reside. In such circumstances, you are not authorized to use and fund your account for the purpose of placing a bet. Your participation in the Products that We offer in any territory where such participation is prohibited by law will not affect any wagers or payments made to Us for Our benefit. In addition, you understand that it is your sole responsibility to pay taxes on winnings and to take due diligence if and where they arise.

5.4. The Payment Managers employed by Us will carry out additional verification procedures for all withdrawals exceeding one thousand euros (€1000) and for cumulative deposits exceeding two thousand euros (€2000) or the approximate equivalent in the currency of the territory in which You are located . In addition, We reserve the right to carry out these verification procedures in the event of low withdrawals and deposits. Such checks may include, but are not limited to, copies of a player's passport, ID card, copies of utility bills and/or copies of the credit/debit cards used to make deposits. Where applicable, all identification documents presented should include a clear photographic image of the registered player.

5.5. Transactions are monitored to prevent money laundering and combat terrorist financing. We, the regulator and any controlling body may monitor or require the inspection of any transaction to prevent the commission of such a crime. We report all suspicious transactions to the relevant authorities in the relevant jurisdiction. If We are made aware of any suspicious activity related to Our Games, We will immediately report it to the relevant authorities. We may suspend, suspend or close an Account and retain any funds therein if We are required to do so in accordance with applicable anti-money laundering and terrorist financing laws and regulations.

5.6. The time to process a withdrawal request may vary due to circumstances, however, an attempted withdrawal should be approved or declined within three (3) days. If a withdrawal is cancelled, the funds will be transferred back to your account and you may use those funds on the account accordingly. We accept no responsibility for any funds lost on Our Website following the cancellation of a withdrawal, either by You or Us.

5.7. Please note that Our Products are used immediately during the gaming experience. Therefore, in the event of a Game, We cannot issue refunds, return funds or cancel the service requested. If you play a real money game, the money will be deducted from your player account immediately.

5.8. They do not treat Us as a financial institution nor do they expect any interest.

5.9 We may charge assigned fees for processing withdrawals and this will be clearly stated when you make a withdrawal request. Please see the Withdrawals page on the website for more information.

5.10.1. We also reserve the right to charge a fee should you request a withdrawal without having wagered an amount equal to or greater than the amount of a deposit that has not been wagered. Should this fee be charged, it would be 5% of the withdrawal requested and additional bank charges related to payments may be passed on to you in this case. In addition, We always reserve the right to charge a fee on withdrawals. If a withdrawal is subject to a fee, the amount will be reflected in the Cashier prior to confirming the withdrawal request. The fee will be automatically deducted from your account balance should you decide to proceed with the transaction. The minimum amount you can withdraw may vary depending on the payment processor you use to withdraw funds.

5.10.2 Approval of a withdrawal request depends on whether you deposited real money and have satisfactorily set and will be in accordance with any other terms and conditions set forth by Us. All withdrawal requests are subject to the transaction limits and withdrawal methods that We will notify you prior to the withdrawal. We reserve the right to carry out increased due diligence at the time of withdrawal should We deem it necessary and in particular in cases where deposited funds have not been used for wagering.

5.11.1. In accordance with applicable laws and the license terms imposed on Us by the relevant jurisdictions in which We are licensed, Player funds are protected in the event of bankruptcy by segregation of Player funds and held in segregated designated bank accounts. These accounts are used solely for this purpose and Our banks have confirmed this. In addition, Our banks will ensure that such funds are not subject to the enforcement, seizure or foreclosure of any claim against Us and such funds will not be deemed to form part of Our assets in the event of insolvency. Consequently, in the event of Our insolvency, steps have been taken to protect Your funds.

6. Inactive Accounts

6.1. An 'Inactive Account' is an account that has not been accessed for twelve (12) consecutive months and has a real money balance.

6.2. We will contact you by email at least one month before your account becomes inactive. You can reactivate an inactive account by logging in. After an Account becomes inactive, We will charge Your Account an administration fee for as long as the Account has a positive balance. This administration fee is a minimum of five euros (€5) per month or its approximate equivalent in the currency of the territory where you reside.

7. Responsible Gaming

7.1. We offer a range of services to support you if you feel you are becoming addicted to gambling. We have put in place a number of measures to help you play in a safe environment. They know that when gambling for money, the outcome can never be certain. We have developed tools to make your gaming experience safer. In order to use these tools, you can either go to the Responsible Gaming page and set the Account Limits as per your needs, or you must clearly state your preferences by emailing Our Customer Support. If you should set the limits on your account yourself on the Responsible Gaming page, all limits will take effect immediately. Should you make your request through Our Customer Support, you will receive an email confirmation from our Customer Support team within a few minutes that your Game Restriction request has been activated. If you do not receive such notification, we request that you contact Customer Support again immediately. This service is available to you around the clock. We encourage you to consider these measures when playing with Us. As a registered account holder, you can:

  • Set limits for a specific period of time on the amount you want to spend or on an amount you want to deposit.
  • Exclude yourself from playing for a specific or indefinite period of time.

7.2. Setting a financial limit

7.2.1. We offer you the ability to apply financial caps to your account. If you set a limit, you will not be able to play beyond the limit you have set, as Our system will automatically prohibit further play. You are free to limit the amount you are willing to wager:

  • setzen wollen
    This allows you to have precise control over how much money you are willing to wager over a given period of time. This limits the total amount you can place when wagering.
  • losing
    This allows you to limit the amount of real money you can lose from the deposits you make.| ||562
    Gewinne sind in der Berechnung des Verlustes einbezogen
  • Deposit
    This allows you to limit the amount of funds you can deposit into the account in a given period of time .

7.2.2. The amounts in i, ii and iii are caps on your daily, weekly or monthly wagers, losses and/or deposits.

7.2.3. You may change or revoke a limit that you have set on your account either through the Responsible Gaming page or by contacting our Customer Service via chat or email. Any relaxation or removal of a limit will take effect after a cooling-off period of twenty-four (24) hours after We register the requested change. This reflection period gives you the opportunity to reconsider whether you really want to make this change. On the other hand, a tightening or an extension of the duration of a restriction comes into effect immediately after the registration of the request for a change.

7.3. Setting a Maximum Session Time and Reality Checks

  1. You may, at your absolute discretion, set a maximum session time that you are permitted to be logged into your account. After this period, the games in question will be automatically stopped and you will have to exit and reload the games from the game browser in order to play again.
  2. The reality check tool helps you to monitor your gaming activities . After enabling this feature, a message will appear on your screen at selected intervals. This message lets you know how long you've been playing and how much you've spent/won. It provides you with a direct link to your transaction history and gives you the option to continue or exit the game.

7.4. Self-Exclusion

7.4.1. If you feel you are becoming addicted to gambling, you should consider restricting access to your account. We have put in place arrangements to ensure that once Your self-exclusion request has been processed, You will no longer be able to play with Us and access Your Account until Your suspension period has expired. Please ensure you have withdrawn all funds held in your account before requesting self-exclusion. Please see Section 5 of these Terms and Conditions for more information on withdrawals. If you still have funds in your account after requesting self-exclusion, our customer support team will pay out any remaining funds in your account. We reserve the right to request any necessary documentation for this purpose. If you have any questions, you can contact our customer service.

You may, at your discretion, restrict access to your account (login) for:

  • An unlimited period of time (' forever')
    Should you decide to permanently close your account and therefore select 'Forever' in the drop-down list, you will not be able to access it and we will take all necessary steps take action to refund to you any funds remaining in your account.
  • A specified term (temporary self-exclusion).
    Should you decide to self-exclude your account, you must restrict your access for a minimum period of six (6) months. Temporary self-exclusion may be extended to additional periods. There is no maximum period for self-exclusion. If you wish to take a break from the Game for a reason unrelated to gambling you may refer to Our Time Out Option at Clause 3.16.

7.4.2. Once the self-exclusion period has expired, your account will be automatically reactivated.

7.4.3 Please understand that it is important for us to know the reason for your exclusion, especially if it has something to do with related to gambling addiction. Please inform Us of this reason when making Your request to close Your Account.

7.4.4. You can activate your self-exclusion through the Responsible Gaming page. If you set your self-exclusion, it will take effect immediately. You can also exclude yourself by contacting customer support and requesting a self-exclusion. If self-exclusion has been activated by Our Customer Support, you will receive an email confirming your request. If You do not receive such communication, We request that You contact Our customer support service again immediately. Following a request for self-exclusion, We will use our best endeavors to stop sending you any further marketing material and in any event, We will ensure that We will not send you any further marketing material after 24 hours of account closure.

7.5. All Responsible Gaming restrictions and remedies can be initiated by yourself through the Responsible Gaming page or by contacting Customer Support. The members in this area are trained in social responsibility and are aware of the risks of gambling addiction. Should You feel you are at risk, We stand ready to assist You and can explain the steps You can take to limit Your gaming by directing You to professional organizations that can assist You. Our customer support service is available 24 hours a day, 7 days a week.

7.6. All account restrictions and self-exclusion requests apply only to the Licensed Brand of which You are currently a member and do not include other websites operated by Us.

7.7. If We believe that Your play is causing You financial or personal difficulties, We reserve the right to close Your Account.

7.8. Underage Players

We do not allow anyone under the age of 18 to open an Account with Us. If you are under the age of 18 and you are attempting to open an Account with Us, or assisting a minor to open an Account with Us, you are breaking the law. If there are minors living in your household or there is a possibility of minors accessing your computer, please make sure that:

  • You do not share your login data
  • You do not change the "Password Enable "Save" feature on login pages
  • Do not share your credit card or bank details with minors
  • Do not allow parental control software or internet filtering software on your install computers. This software is available atwww.netnanny.comandwww.cyberpatrol.com. These links are provided solely as a convenience and We make no guarantees nor accept any liability with respect to them.

7.9 We are committed to providing superior service to Our customers. As part of that commitment, we aim to help Our customers play responsibly using the tools set out in this section. Should you require further details on how to gamble responsibly, please go to the Responsible Gaming page. We always strive to enforce our social responsibility. However, We trust You understand that human error cannot be entirely excluded and We therefore encourage You to always cooperate with Us. We accept no responsibility and disclaim any form of liability if you continue to gamble or continue to use the Website with intent to circumvent any appropriate action, including opening or attempting to open an account with us by entering false or use misleading personal information to circumvent limits, exclusions and other responsible gaming tools that you have previously requested.

7.10. If you feel that you are at risk of developing a gambling addiction, or want to ensure that you or anyone else in your household cannot access gambling websites, you may consider installing software to prevent them from doing so Users can access gambling websites. There are independent third party websites that offer products aimed at blocking gambling related websites or software.Betfilter andGamBlockare two of the websites that offer this service. Please click on the links if you require further information. These links are provided solely as a convenience and We make no warranty or liability whatsoever with respect to them. Therefore, to ensure maximum protection for those affected by gambling problems, this type of software cannot be deleted once installed.

7.11.1. Players should note that We would not be notified of any self-exclusions set up at other gambling websites If there is a possibility that you have a gambling problem, it is advisable to consider excluding yourself from all gambling environments that you have access to online and offline.

7.11.2 Sollten Sie beschlossen haben, sich selbst von Spielen bei Uns zu beschränken, weil die Möglichkeit besteht, dass Sie ein Glücksspielproblem haben, ist es ratsam, in Erwägung zu ziehen, sich selbst von allen Glücksspielumgebungen auszuschließen, auf die Sie online und offline Zugriff haben.

8. Privacy and Cookies

8.1. In order to provide You with access to Our Services, We need to process some of Your personal information. To understand how We use your personal information, you can read the Privacy Policy on our website.

9. Extraordinary Circumstances and Abandoned Games

9.1. Unexpected technical problems or circumstances beyond our control, such as technical problems at third party suppliers, allow us to close bets and refund players. In addition, you acknowledge that your computer equipment or mobile device and internet connection may affect the performance and operation of the website. For this reason, We cannot guarantee that the Website will function without errors or errors or that its services can be provided without interruption. We are not responsible for any outages or problems caused by your equipment, internet connection or third party providers. This includes your subjective inability to place bets or view or obtain information about certain games.

9.2. We have the right to limit, cancel or reject any bet where it is deemed excessive or where we believe the wagering pattern is taking place in a way that the system is being abused.| ||606

9.3. Wird über eine Rückerstattung entschieden, wird der Rückerstattungsbetrag auf das Konto des Spielers zurückgeführt, der Spieler informiert und das Verfahren wird innerhalb von 48 Stunden nach dem Treffen der Entscheidung abgeschlossen.

In the event that a game in a Phase “stuck” in which it is not completed, for example because the player is disconnected while the player is playing a slot machine, we have the right to “clean up” these bets periodically, and the bet/stake will be returned to the player's account .

9.5. If a Bonus Promotion has been misconfigured in any way, We have the right to amend Player balances and other account details that would have been affected by the misconfiguration in order to correct the error.

9.6 . Should a Game contain a virus or misconfiguration that causes improper behavior or a payout, We have the right to remove the Game and change Player balances and account details to correct the error.

9.7. The Company shall not be liable for any downtime, server downtime, lag, or technical or political disruption to the gaming experience. Refunds will be made solely at the discretion of management.

9.8. The Company shall have no liability for any damage or loss believed or alleged to have arisen out of or in connection with the Website or its content; including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communications or line failure, any person's misuse of the Site or its Content, or any errors or omissions in Content.

9.9. We strive to ensure that the website is available 24/7. However, we will not be liable if for any reason the Website is unavailable for any period. We may remove any Game from the Site at any time if We deem it appropriate and We reserve the right to make changes or additions, modify, suspend or discontinue the content, products or services including your access to the Site take.

9.10. In order to use certain products that We may offer, you may need to download certain software. Some third-party software providers may require you to agree to additional terms of use that govern the use of their products. If you do not wish to accept the terms of use of these third parties, please refrain from using their software. We assume no liability in relation to third-party software.

9.11. You are not permitted to misuse any error or instance of incompleteness in the Website, Client Application, in any software or in any of the Services provided by Us. Should You become aware of any such error or omission, You should refrain from taking advantage of it and notify Us immediately. If You fail to comply with this provision of the Contract and take advantage of an error or incompleteness, or provide information about an error or incompleteness, We shall have the right to seek legal remedies and this shall include reimbursement of any costs We suffer in connection with any losses could be as a result of your breach of this contract term.

10. Complaints and Dispute Resolution Procedures

10.1. You may contact Our Customer Support Service in accordance with the instructions on the Websites if you wish to make a complaint about Our Services. These can be found under the "Contact Us" or "Help" section. Alternatively, you can email us. We will do our utmost to provide you with the outcome of the complaint within ten (10) days from the time the complaint was received. In cases where the handling of the complaint requires more time, this period can be extended by a further ten (10) days.

10.2. Complaints are handled in the Customer Support Department and may be escalated within Our organization in cases where Customer Support staff cannot resolve the case immediately. The player will be appropriately informed of the status of his complaint. We always endeavor to process complaints as quickly as possible.

10.3. If You are not satisfied with the resolution of Your Complaint by Us, You may report Your Complaint to the eCOGRA Alternative Dispute Resolution Organisation. You may submit your complaint by clicking on the following link and completing the appropriate "Dispute" form:eCOGRA Alternative Dispute Resolution.eCOGRA is a third party organization that offers independent arbitration in relation to betting and gambling disputes.

10.4. Alternatively, you can address your complaint to the European Commission's Online Dispute Resolution ("ODR") platform. This website is dedicated to helping consumers and traders resolve their disputes out of court and can be accessed via this link: European Commission online dispute resolution.

10.5. If you have a complaint that may affect the status of Our MGA license, in particular any complaint that our conduct is unlawful or in a way that is not safe, fair or transparent, you may submit your complaint by email Report mail to Malta Gaming Authority at [email protected]

11. Limitation of Liability

11.1. You acknowledge that the services offered on the website are for entertainment purposes only. You are under no obligation to use our Services and your participation is at your own choice and discretion. Consequently, you access the Website and participate in the Games at your own risk. The Websites and the Games are provided without warranty of any kind, whether express or implied. You claim that your interest in Our Services and Our Website is personal and non-professional and that you have opened an Account with Us for personal entertainment purposes only. Any other use of the Services offered by Us and any other use of Our Website is strictly prohibited.

11.2. Without limiting the generality of the foregoing, neither We nor Our directors, shareholders, employees, partners and service providers:

11.2.1. Guarantee that the Software, Games and Websites will always be in good working order;

11.2.2 Guarantee that the Software, Games and Websites will be error-free;

11.2.3. Guaranteeing that the software, games and websites can be accessed without interference;

11.2.4. Be liable for any loss, cost, expense or punitive damages, whether direct, indirect, special, consequential, incidental or otherwise, incurred in connection with your use of the Sites or your participation in the Games.

11.3. You understand and acknowledge that should there be a malfunction in any game or its interoperability, all bets placed during such malfunction will be void. Funds derived from a game with a malfunction will also be considered void, as will all subsequent game rounds using those said funds, regardless of what games are played using those funds.

11.4. You hereby agree to fully indemnify and hold Us, Our directors, shareholders, employees, partners and service providers harmless from and against any and all costs, expenses, losses, damages, claims and liabilities of any kind incurred in relation to your use of the Website or participation in the Games could arise.

11.5. To the maximum extent permitted by law, our maximum liability arising out of or in connection with your use of the Sites, regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), shall not exceed one hundred euros (€100) or the approximate equivalent thereof in the currency of your area of ​​residence.

11.6. All information displayed on Our Website is presented for informational purposes only and is not intended to constitute professional advice of any kind. Neither We nor any of Our independent providers shall be liable for any misinformation, omissions, inaccuracies or delays, or for any action taken in reliance on the information contained in this document.

11.7. We reserve the right to terminate events and/or games.

12. Intellectual property rights

12.1. We, Our group companies and Our licensors (including any third party suppliers) are the sole owners of all rights in the Software and the code, structure and organization of the Software, including copyrights, trade and trade secrets, intellectual property rights and others Right. You may not, within the limits required by applicable law:

  • copy, distribute, publish, reverse engineer, decompile, disassemble, modify or translate the Software or attempt to access the source code to create derivative works from the source code create the Software or otherwise
  • sell, assign, sublicense, distribute or rent the Software;
  • make the Software available to any third party via a computer network or otherwise make available;
  • export the Software to any country (whether by physical or electronic means); or
  • Use the Software in any way that is prohibited by any applicable law or regulation.

(Each of the above is an "Unauthorized Use").

12.2. The term "Casumo" and all other trademarks, service marks, indicia, trade names and/or domain names used by Us on the Sites and/or Applications from Us from time to time (the "Trademarks") are owned by Us and/or Our group companies and/or licensors, and such entities reserve all rights in such trademarks. In addition, all content on these websites, including but not limited to the software, images, images, graphics, photographs, animation, video, music, audio and text (the "Website Content") belongs to Us and/or Our group companies and /or Our licensors (including any third party service providers) and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Services and the Websites you do not acquire any rights in the Contents of the Website and/or the Trademarks or any part thereof. Under no circumstances may you use the contents of the Website and/or the Trademarks without Casumo's prior written consent.

Furthermore, you agree not to do anything that infringes any of the rights, including intellectual property rights, owned by Us, Our group companies and/or Our licensors (including any third party) in the Software, the Trademarks or the Sites -Do or may do harm to any Content, nor will you do anything to damage the image or reputation of Us, Our group companies, shareholders, employees, directors, officers and consultants.

12.3. You represent that any name or likeness you use in connection with the Website or the Services (for example your username) does not infringe the intellectual property rights, privacy rights or other rights of any third party. You hereby grant Us a worldwide, irrevocable, transferable, royalty-free, sublicensable license to use such names and images for any purpose in connection with the Sites or Services, subject to the terms of our Privacy Policy.

13. Violations, Penalties and Termination

13.1. If You or We suspect that You:

  • have breached any of the Agreements; or
  • have been engaged in illegal and/or fraudulent activities when using the website; or
  • had problems with creditors; or
  • were engaged in illegal and/or fraudulent activities; or
  • have otherwise been engaged in activities that may be detrimental to Our business.

We reserve the right not to open, suspend or close Your Account, withdraw bets and/or confiscate or withhold any winnings at Our absolute discretion. Retained Winnings may be set off against any amounts owed by You to Us in damages. You acknowledge that We may decide to take any of the foregoing actions in Our sole and absolute discretion and such decision will be final.

13.2. If We delay or fail to enforce Our rights under the Agreement, it does not mean that We lose or waive those rights unless specified time periods are set out. The same applies to you.

13.3. We will not be liable to You for any breach of the Agreement which occurs as a result of circumstances beyond Our reasonable control.

14. Separability

14.1. If any provision of the Agreement is found to be illegal or unenforceable, that provision will be severed from the Agreement and all other provisions will remain in effect and remain unaffected by such severance.

15. Assignment

15.1. We reserve the right to assign or otherwise lawfully transfer Our rights or obligations under the Agreement. However, you may not assign or otherwise transfer any of your rights or obligations under this Agreement.

16. Agreement as a Whole

16.1. The Agreement constitutes the entire understanding between You and Us with respect to the use of Our Sites and, save in the case of fraud, it supersedes all prior or present communications, proposals and agreements, whether electronic, oral or written, between You and Us in relation to the Websites.

17. Governing Law and Jurisdiction

17.1. The Agreement shall be governed by and construed in accordance with the laws of Malta.

17.2. The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions or the breach, termination or invalidity thereof shall be submitted to the exclusive jurisdiction of the courts of Malta. We accept no liability under the law of any other jurisdiction.

Version: 3.5
Updated on: August 04, 2021

 

Casumo Bonuses and Rewards Conditions
1. Bedingungen zum Spielautomaten Willkommensangebot
The Slots Welcome Offer currently consists of:
  1. 20 Free Spins in “Book of Dead” and
  2. 100% deposit bonus with up to €500 bonus and 100 Free Spins in “Book of Dead” on your first deposit.
Am I Eligible?
  • You must be at least 18 years old (or the minimum age in the region you are playing from) to open an account and be eligible for this offer.| ||675
  • Das Angebot ist nur für neue Spieler, die ein neues Konto erstellen, erhältlich.
What do I need to know about the slots welcome offer?
  • Bonus participation required.|| |678
  • Beitrag zu den Umsatzbedingungen variiert von Spiel zu Spiel.
  • You have the right to withdraw your cash deposit and any cash winnings from that deposit. Please note that if you withdraw before your bonus has been fully wagered, your remaining bonus money, winnings associated with the bonus and any spins will be forfeited.
Free Spins:
  • To To activate your 20 Free Spins in Book of Dead, simply click on the relevant asset. Clicking on the valuable activates the free spins and the game starts automatically.
  • No deposit required.
  • After your first deposit you will receive 100 free spins.
  • To activate your 100 Free Spins in Book of Dead, simply click on the relevant asset. By clicking on the valuable the free spins are activated and the game starts automatically.
  • Winnings from the free spins are converted into bonus money and this must be wagered at least 30 times.
  • Free spins are 30 Valid for days.
  • A minimum deposit of €10 is required on your first deposit to claim the offer.
  • You can only claim the free spins once.
Spielautomaten Einzahlungsbonus:
  • The bonus is available on your first deposit at Casumo and you can only claim the bonus once.
  • A minimum deposit of €10 is required on your first deposit to take advantage of the offer.
  • To activate the deposit bonus, click on the valuable before making a deposit. Once you have made your deposit, the bonus will automatically appear in your account. If you accidentally click on the valuable, please contact our customer service before you start playing.
  • 100% deposit bonus with up to a maximum of €500 in bonus money. Here is a quick example: if you deposit €80 you will receive €80 in bonus money. If you deposit €600, you get €500 in bonus money.
  • Deposit bonus is valid for 183 days.
  • Bonus money and deposit amount must be wagered at least 30 times before a withdrawal. If the wagering requirements are not met within 183 days, any bonus winnings obtained from the use of bonus money will be forfeited.

We reserve the right to regulate the use of bonuses before you redeem them can. Therefore, not all bets count towards the wagering requirements of your bonus. Most games contribute towards wagering requirements, but not all.

See Section 9 of the General Bonus Terms and Conditions for more information on game weighting, contribution and wagering requirements.

Es gelten die General Bonus Terms

What else should I know?
  • These terms apply in addition to theTerms and Conditions published on the website www.casumo.com, which also apply to this promotion apply, in particular section 6 relating to bonus money and promotions.
  • Casumo has the right to review transaction records at any time and for any reason. If Casumo deems that you are playing irregularly with the aim of abusing a bonus (as described below), Casumo may, at its sole discretion, block, suspend or withdraw the bonus and confiscate any winnings generated from irregular or abusive play.|| |705
  • Für weitere Informationen im Zusammenhang mit dem Missbrauch von Boni, lies dir bitte die General Bonus Terms and Conditions, particularlySection 6 – Bonus Abuse which you can findhere.
  • Casumo reserves the right to cancel this promotion at any time without prior notice change without notice to you if circumstances beyond our control so require.
  • Any changes to the promotion will be published in these terms.
  • If Casumo determines that the promotion is being abused and/or the bonus terms and conditions are being breached, we reserve the right to cancel any winnings made through Any abuse and/or violation of the Terms shall confiscate and exclude players from future bonuses.
  • This promotion is offered by Casumo Services Limited, licensed and regulated by the Malta Gaming Authority under license number MGA/CRP/217/2012 to provide Type 1 and Type 2 gaming services.

These conditions of participation are an addition to theGTC and the generalBonus Conditions.

Version: 4.2
Updated on : May 10, 2021

2. General Bonus Terms and Conditions

1.1. From time to time, we may offer bonuses, rewards, promotions, contests, items of value and/or gifts (“Offers”). These are subject to these General Bonus Terms and Conditions (“Bonus T&Cs”) and any additional terms and conditions applicable to the relevant offer (“Specific Bonus T&Cs”).

1.2. We may make the Bonus T&Cs and Special Bonus T&Cs available in a number of languages. This is for informational purposes only. In the event of any discrepancy between the English language version and the non-English language version of these Terms, the version that is most beneficial to the player will prevail.

2. Capitalized terms used in these Bonus T&Cs that have already been defined in the Main Terms have the meaning assigned to them in these Terms. The following capitalized terms have the meanings or explanations ascribed to them here:

2.1. “Adventures” – valuables and trophies that take you to new levels and planets when you play on our website;

2.2. “Bonus” – A bonus may refer to rewards such as welcome bonuses, deposit bonuses, wagering free spins, free spins, bonus rounds or bonus money, free sports bet, closed free sports bet, cash or other types of offers. The type and size of the bonus may vary. Any restrictions or requirements applicable to the bonus will be shown to you in the Specific Bonus T&Cs. A bonus can be converted into real money in your account (and available for withdrawal) provided you meet the terms and conditions set for that bonus.

2.3. “Bonus Money” – This is the money you received or bonus winnings that appear in your account. This money may be subject to restrictions and cannot be withdrawn without meeting certain criteria.

2.4. “Real Money” – Is the money you have deposited or winnings from the money you have deposited. Real money is freely available and can be withdrawn at any time. However, during promotions or bonuses, you may be required to wager the bonus or bonus round winnings before you can withdraw the full amount. This means if you withdraw your real money before wagering requirements are met you will lose your bonus and any winnings from that bonus.

2.5. “Deposit Bonus” – A bonus tied to a deposit that doubles a certain percentage of your deposit. The percentage may vary and the bonus may be customized for a specific game type and certain terms and restrictions may apply before you can request a withdrawal. The wagering requirements apply to both the deposited amount and the bonus amount.

Deposit bonuses can be accumulated, but this means that the wagering amounts (i.e. the amounts you have to wager) also accumulate and are subject to the terms of the last follow the used bonus. For example, if a casino (or sports) deposit bonus is used and the player decides to use a new deposit bonus, the wagering requirements of the new deposit bonus will apply. The wagering amounts of the bonus already used are also cumulated with the amounts of the new bonus.

In the casino, the minimum wagering requirement for a bonus is thirty (30) times the bonus amount and an associated deposit, provided that this is specified in the Special Bonus Terms not otherwise stated. A sports bet contributes 100% towards the wagering requirements of the casino as long as it meets the contribution criteria defined in Section 9 below.

In sports betting, different deposit bonuses have different wagering requirements such as: B. Minimum quotas or others. Should your bet be paid out, void, postponed or not take place it will not contribute towards wagering requirements. A bet will not contribute towards wagering requirements until it has been settled. You can also wager your bet thirty (30) times at the casino and the contribution depends on the casino games you play as specified in Section 9 below.

2.6. “Bonus Turnover” – When you have bonus money in your account, this bonus money is wagered in proportion to your real money. So, for example, if you have €100 real money and €50 bonus money in your account, a €3 bet will contain €2 real money and €1 bonus money, and all winnings will be split equally. If you receive multiple bonuses at the same time, the bonus money and wagering requirements are accumulated.

2.7. “Game Weighting” – There are a number of games that contribute differently to the wagering requirement. See Section 9 below for a list of Game Weights.

2.8. Loyalty Rewards - You can level up with a chance to get a reward. Rewards are given in the form of 'values' and you can be rewarded with a range of bonuses including but not limited to free spins or free cash as you play.

2.9. “Promotion” – Is a campaign or offer that has certain conditions for participation and prizes/profits.

2.10. “Valuable” – You can level up with a chance to get a reward. Rewards are given in the form of “value items”. You will see these valuables in your account. This includes rewards such as bonus rounds, deposit bonuses, bonus money or other types of bonuses. The valuables will show you the bonus awarded, the period during which it is valid, whether there are specific games that require it to be wagered, and any wagering requirements.

2.11. “Bonus Rounds” – are free spins you receive after making a deposit of a certain amount, which we will tell you in advance. Winnings from bonus rounds are converted into bonus money and are usually subject to a 30x wagering requirement. The bonus money is automatically converted into real money once the wagering requirements are met. Bonus rounds must be activated via account when logged in. As soon as these are activated, the bonus rounds are triggered and the respective game starts automatically. Bonus rounds must be completed within 60 days of claiming them or they will expire and any winnings generated from the bonus rounds will be forfeited.

2.12. “Free Spins” – Another name for bonus rounds.

2.13. “Wager Free Spins” – are free spins awarded for use on a specific game. These free spins have no wagering requirements and do not require a deposit. No Wager Free Spins must be activated via account when logged in. As soon as these are activated, they will be unlocked and the respective game will start automatically.

2.14. “Wagering Requirement” – You may have to wager the bonus money or winnings from spins a certain number of times before the bonus money and winnings can be withdrawn. If you do not meet the wagering requirements you will not be able to withdraw your bonus money or any winnings derived from it. You can withdraw your real money before completing the wagering requirements as this money is not restricted, but then you will lose your bonus money. On the withdrawal page you will see if you have any bonus money left to wager and will be informed that it will be forfeited if you make a withdrawal. We tell you how much of your balance is bonus money and how much you still have to wager before you can withdraw it. You can bet as many partial amounts of the required bet as you like. For example, if you bet €10, you can wager €5 twice to get the bonus. Please see Game Weighting in Section 9 below for further restrictions. Only real money wagers (and any associated bonuses) will contribute towards the wagering requirement.

2.15. "Free Bet" - A free bet allows you to place a bet without wagering on a specific outcome and if you win, you keep the winnings. The original free bet amount you placed will be deducted from the winnings. We may require certain criteria to be met in order for you to claim a free bet.

2.16. “Sportsbook Locked Free bets” – Locked free bets (also known as qualifying bets) are items of value that must meet certain criteria or requirements before they are made available as a free bet.

2.17. 'Odds Boost' - From time to time we offer increased odds on selected events and markets. You don't have to register for this, just select the increased odds, add them to your bet slip and you can (or not) use the offer directly from your bet slip. If you decide to take advantage of the increased odds and win the bet, the payout will be calculated automatically and the winnings will be deposited into your account.

2.18. “Welcome Bonus” – A collection of bonuses sometimes made available (at our sole and absolute discretion) to newly registered players on the Website.

2.19. “Cashback” – Cashback is an offer where you get back a certain percentage of your losses within a certain time period or other specified condition as specified in the offer.

3. Other important conditions
3.1. We reserve the right to withdraw an offer at any time and without notice by removing the offer from the website so that it is no longer available. This will not affect people who have already opted into the offer, possibly made a deposit or have already started the offer and are awaiting the bonus if they meet the requirements.
4. Terms and Conditions for Bonuses and Rewards Programs

4.1. You understand that offers may have certain conditions attached to them. Material terms will be included through the core communications or marketing surrounding the offering, where scope allows. The full terms and conditions of the offer are contained in the Specific Bonus T&Cs for the relevant offer and you must read those Specific T&Cs in full (alongside these Bonus T&Cs) before participating in or accepting any offer.

4.2 . You understand that you can only receive or take advantage of offers applicable to the territory in which you reside and, where indicated, to your deposit method.

4.3. While playing with wagers made using the bonus funds, the player is strictly prohibited from delaying play of any game round until the wagering requirements for that bonus have been met and/or new funds have been deposited. This also applies to any bonus and/or free spins modes and features that may result from wagering the player's bonus balance. In the event that this occurs, the player agrees that their bonus and/or any associated winnings may be voided.

4.4 You may withdraw your original deposit amount at any time (subject to all checks and verifications carried out we have to carry out as part of our regulatory obligations).

If you wish to withdraw your original deposit amount before completing the wagering requirements associated with the promotion, you will lose your bonus balance including any associated winnings.

5. How to Activate a Bonus
5.1. To activate your bonus - go to your Valuables (select your name in the main menu and then click on “Valuables” at the top of the page) and select the bonus. The most important bonus terms and conditions, e.g. B. Wagering requirements appear on valuables when you mouse over them.
6. Abuse of bonuses or promotions

6.1 If Casumo determines that the offer is being abused and/or our terms and conditions are being breached, we may take the following actions against such abuses:

  • Revocation and /or cancellation of any bonuses and bonus winnings which, in our reasonable opinion, have been redeemed through abuse of the system; and/or
  • Players found to be abusing bonus offers may be banned from receiving further bonuses; and/or
  • Abusive player accounts may be terminated

6.2 A list of what may be considered abuse includes, but is not limited to:

  • The use of more than an account or use of third party accounts
  • Evidence that an offer is being claimed by or benefiting the same person or group of people attempting to cheat us will be considered bonus abuse and any potential winnings, generated from this offer will be voided/withdrawn
  • Equal, zero or small winning bets
  • Placing single bets of 20% or more of the value of the bonus awarded to their Account has been credited until wagering requirements are met.
  • Wagering on excluded games bonuses
  • Collaboration, collusion or organization of bets from the same source;
  • Manipulation of Software, exploitation of loopholes or other technical forms of abuse or otherwise conduct that amounts to intentional fraud
  • IP address masking or use of a VPN
  • Employees of Casumo and any affiliated companies, their families and anyone associated with Casumo and the Program, or any person who is not eligible under any other clause in these Terms, may not participate in the Promotion.

6.3. We reserve the right to carry out additional checks to ensure compliance with our agreement. Should such checks reveal a breach of the Agreement, we may exercise our right to confiscate the bonus and/or winnings from the bonus and/or block accounts.

6.4. Unless otherwise stated (e.g. as part of a welcome bonus), the maximum bet allowed when using bonus money is one euro (€1) per spin or ten cents (€0.10) per bet line, or the approximate currency equivalent of the territory in which you reside and this applies until the wagering requirements are met.

7. Account Restrictions

7.1. An offer is limited to one offer per player (one offer per household address, shared computer or shared IP address, email address, phone number, payment method). Players sharing a computer can only have one account per computer or IP address. In the case of accounts found to be sharing the above details, Casumo reserves the right to confiscate the funds in the accounts and/or suspend the accounts. The player's original deposit, if applicable, will not be confiscated and only the bonus and/or winnings from the bonus will be confiscated.

7.2. Our employees, officers and directors or the employees of any of our group companies are not eligible to participate in any Offer.

7.3. If you self-exclude or become self-excluded during the offer, you will not be eligible to participate in the offer or receive any bonuses or prizes during the period that you have self-excluded.

8. Expiration
8.1. Offers are associated with specific expiry times and/or claim times which are stated on the item of value.
9. Game Weighting and Contribution to Wagering Requirements

9.1.We reserve the right to administer the use of bonuses before you can redeem them. Therefore, not all bets count towards the wagering requirements of your bonus. Most games contribute towards wagering requirements, but not all.

9.1.1 Slot machines with a return to player (RTP) rate of 96.8% or higher contribute 30% to the wager.

9.1.2 The use of bonus funds, just to check the status of a game with bonus funds in games like e.g. B. Bronco Spirit, Golden Beauty, Solar Queen, Crystal Cavern, Serengeti Kings, Castle Builder, Devil's Delight to a point where the future spins have an increased chance of winning, an increased chance of a larger payout, or an increased chance of a Playing the bonus round and then returning later with real money to release the pending value is considered abusive play and may result in the voiding of any winnings from the final bonus round(s). Abusive player accounts may be terminated.

9.1.3 This is how much each game contributes towards the wagering requirements:

Slots: (unless otherwise stated, as listed in the list above*)100%| ||789
Alle anderen Spiele100%

9.1.4 Some games are excluded from being played with bonus funds. You will be informed of this when you start the game. Stakes on these games will only be deducted from your cash balance. Your bonus balance will not be used and thus the bets will not contribute towards your wagering requirement.

10. Changes and Errors

10.1. We may reclaim any offer or bonus granted in error.

10.2. We may make changes to an offer to correct typographical errors or to improve understanding, and we reserve the right to change or terminate an offer at any time if required for legal and/or regulatory reasons.

Version: 3.4
Updated: May 10th, 2021

Casumo is licensed and regulated by the Malta Gaming Authority. We work closely with local authorities and organizations to ensure our players have a safe gaming experience and to promote more responsible gaming within the industry.

 

Casumo is licensed and regulated by the Malta Gaming Authority. We work closely with local authorities and organizations to ensure our players have a safe gaming experience and to promote more responsible gaming within the industry.